Your firm depends on your IT systems. We’re confident that we are the only network services, computer support, cybersecurity, or IT consulting business in Southeastern Pennsylvania that provides these benefits to your firm.
Here are the reasons you can depend on Lime Systems to keep you and your firm secure and up and running:
“No Surprises”
This is our mantra and it goes way beyond being merely predictable. It is a way of communicating, a way of interacting with our client firms, a way of deploying cybersecurity and a way of using state-of-the-art technology and management to manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires. For our clients, this mantra adds a significant level of comfort that the gotchas are a thing of the past.
Cybersecurity Culture
Cybersecurity has become a daily part of our lives and technology needs to be supported, printers configured – business must go on. Our team has extensive cybersecurity experience and training that is built into our process. Typical firms may configure a printer to cause a data breach and no one knows until an issue. We have the critical processes and thinking that enables us to help our clients avoid those land mines.
Complete Solution
We are a true business process outsourcer for technology. Think of it as a bolt-on IT department with a CIO and a CISO! We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, cybersecurity and any other related technology needs. We focus on your IT so you can focus on your business. We are a true partner that you can rely on.
24 x 7 x 365 Always On
In today’s environment, practice has become almost a 24 x 7 x 365 phenome. We monitor, secure and support 24 x 7 x 365 so that technology is always available and ready. Emergency response time is only one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Integrity
As a trusted advisor, Lime Systems has been around since 1997, a respected leader in the community and the industry. We take responsibility when others run and maintain that trust with our approach and frankness. Our proudest accomplishment is the large number of long-term clients who year after year put their trust in us.
Business and Compliance Savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company and the compliance issues that you face.
Comprehensive Project Management
Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget using an industry best-practice process.
No Geek Speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand and keep you informed so you know.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
